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Lilybelle Locks Wigs & Hair Extensions

Lilybelle Locks Wigs & Hair ExtensionsLilybelle Locks Wigs & Hair ExtensionsLilybelle Locks Wigs & Hair Extensions

Lilybelle Locks Wigs & Hair Extensions

Lilybelle Locks Wigs & Hair ExtensionsLilybelle Locks Wigs & Hair ExtensionsLilybelle Locks Wigs & Hair Extensions
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Frequently Asked Questions

Please reach us at sales@lilybellelocks.com if you cannot find an answer to your question.

 Generally, no.  However proper maintenance is key!  We can give you guidance during your service regarding proper care and maintenance  procedures as well as recommend products that will keep your extensions looking lush and healthy for as long as possible. 


 This depends on the method of application and the quality of hair  applied.  We only offer premium grade extensions, however we cannot  account for improper maintenance or choices made outside of our salon  (skydiving, motorcycles, BBQs etc). Generally with proper upkeep and maintenance our salon grade hair will last for many months and reapplications. 


 Our salon offers the application of clip-in, I-tip, tape weft, fusion, and beaded weave depending on the desired outcome.  We can consult with you to find the right product to suit your lifestyle. 


 This can depend on desired fullness, length, and type of extension.  Clip-ins are a single cost, whereas semi permanent extensions typically require additional salon service for application. Book a consultation to discuss potential costs.  


 We only source our hair from Bohyme who have stated that their hair is ethically sourced, voluntarily donated and fairly compensated for. 


 Hair extension application generally takes around 1.5-2.5 hours for a  new application and 1-1.5 hours for maintenance appointments.  Of course, this is dependent on proper upkeep and regular maintenance every  4-6 weeks. 


 Your best option is to book an appointment to visit us in person, we  carry a large selection of wigs, toppers, ponytails, bangs, and  hairpieces in store.  However finding the right one may require colour matching or side by side comparison between pieces.  We can start by  finding the right piece, and then order in the colour to match your natural hair. 


Brushing
When it comes time to brush your hair,  we recommend using a paddle brush or wide tooth comb. This will prevent  tangling and yanking the hair from the wefts. Brush in sections to make  sure your hair is brushed all the way up to the attachment area. Do not  snag the beads/wefts/bonds which can cause damage. Failure to section  and brush out thoroughly can lead to matting near the root. Brush hair  gently to avoid snapping the ends, which can cause the hair to shed  prematurely from the beads/wefts/bonds. Light shedding is normal.

Washing
Wash  hair every 2 to 3 days or as necessary. The longer you can go between  washes the longer your hair will last due to the detergent chemicals in  shampoo.  We recommend using natural shampoos or paraben-free, and  sulfate free products. Look for chemical names such as "methylparaben,  propylparaben, any -paraben" ingredients. These chemicals are synonymous  with preservatives, they tend to dry out your hair.  While washing, do  not scratch your hair as this causes friction with the hair and scalp.

Drying
Extensions  look best with a little heat styling, and drying completely at the root  zone helps keep your extensions smelling fresh.  Your extensions will  react to heat just like your own natural hair. You may use all the  common tools such as flat irons, curling irons, and blow dryers, but  always apply a heat protectant before styling. Keep hot tools away from  direct contact with the bead/tape/bond areas, and temperature should be  set to 280 to 350 degrees max.  If your tools don't have a specified  heat setting, stick to LOW to avoid excessive heat damage. NEVER sleep  with wet hair, if you're in a hurry spend at least a few minutes near  the scalp and fluff dry, then braid your hair if your ends are damp.   Sleeping with wet hair, especially in a messy bun will quickly lead to  matted hair and tangling.

General Maintenance
We  do not recommend the use of any dye, toner, bleach, perm, keratin, or  straightening solutions, which can damage hair. Keep hair pulled back in  a low ponytail during sports and water activities. While we don't  recommend using hair extensions in sea water or swimming pools, if you  do participate, it is important to thoroughly wash your hair to clean  the salt water or chlorine from your hair. After getting out of the  water spray leave-in conditioner, brush hair out thoroughly and allow  hair to air dry.
When sleeping, a satin pillow case will help prevent  tangling, leave your hair smoother and your complexion softer. Prior to  bed, we recommend that you braid your hair into one loose large braid  and wear a satin/silk scarf or bonnet to prevent the hair getting caught  on the fabric. This will keep your hair in the best condition as well  as prevent morning frizz. To keep your bouncy waves for the following  morning, you can style with a variety of curling rods prior to going to  bed. Never sleep with wet hair and never let it dry without brushing. 


 Deposits may be required for booking of hair services or ordering in hair, wigs or other specific products not normally carried.  Cancellations must be made 24 hours prior to appointments.  No refunds can be given  on the cost of services rendered. Refunds on retail products; Must be  unopened/unworn in original factory packaging and odor-free. A 25%  restocking fee may apply to returns or exchanges on special orders and  items. 


 Lilybelle Locks is not responsible for any misuse of our products,  please consult a salon professional prior to self-application.  We are  unable to exchange or refund hair or wigs that have been processed in  any way, including dyes, heat, or straightening agents - Please do  strand tests prior to dyeing if you are unsure (human hair only).  Hair  extensions and wigs are generally safe to wear for extended periods -  for best results always practice good hygiene and hair care. 


Copyright © 2025 Lilybelle Locks Wigs & Hair Extensions - All Rights Reserved.


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